I called HP tech support. My PC had a problem. HPs online chat was useless. Phone support told me pack up my computer, send it to them and they'd wipe the harddrive, then fix the problem.  I'll tell you what I learned. Problem - HP laptops, have a bar on the keyboard that permit control of media devices like sound and video. Mine stopped working. The offshore tech support person's command of English was so rudimentary that she did not understand. She told me to download Microsoft Quick Launch. The HP program is Quick Touch. The second tech support person did...

        We're all big fans of Vista, aren't we? Yesterday, when I was fanny-deep in work, I suddenly discovered that I had no recycle bin on my Vista desktop. What the...? After some websearch, I found that this is a pretty common problem with Vista. One day you'll have your recycle bin snug and cozy on the Vista desktop. The next moment, it simply vanishes. So what do you do? It's an easy fix - read this, then file it so when your's goes, you'll know what to do. (This also works if you happen to right-click the recyle, attempt to...

Expert tests on Vista OS, like those from InfoWorld last spring, clearly showed that Microsoft Vista is 40% slower than was XP. Now there's a reason to spend money on an upgrade, right? Well, add to that, as we pretty much all know now, that Vista is buggy as all get out and snarly to use, and you have the picture of how business has been for this pretty lame system from Microsoft. Ok, now they're going to release the latest Microsoft operating system. You'll see it called Win7, Windows 7, and Windows 7 M3. I haven't seen the OS yet, so...